Shipping
FREE SHIPPING WITHIN AUSTRALIA -Delivery & Shipping
We provide FREE SHIPPING Australia Wide. Generally if you reside within Melbourne Metropolitan area to you should expect your goods within 48 hours and 2-5 business days for regional or remote areas. PLEASE NOTE WE DO NOT SHIP TO P.O BOXES FOR SECURITY REASONS.
Please supply your best daytime address for shipping as Australia Post Requires a signature on delivery. If no one is available to sign for the package, they will leave a note with details on how to arrange re-delivery, or collection from your local Post Office.
Orders are sent during normal business hours Monday to Friday with purchases made on weekends or public holiday processed on the next business day. In the event that the ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.
Alternatively you may collect your item at any of our physical stores. Identification will be required when you pick up in-store and you need to sign off on your parcel. Please check the opening hours for our physical stores.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
International-Delivery and Shipping
For international customers a flat rate of $20.00 shipping will be charged to your account. It is estimated that the goods will take up to ten working days to reach major capital cities and longer for regional areas, some Asian, African or Middle Eastern countries. Please note that the goods may take longer to reach you if there are public holiday or around seasonal festivities. There are countries we are unable to deliver to as a result of customs and laws prohibiting the goods from entering those countries.
Please note many countries have taxes and duties pertaining to certain goods. We are not responsible for those taxes and duties. It is the customers responsibility. Please contact us if you have any queries.
We provide FREE SHIPPING within Australia for orders over $150.00. Otherwise a flat rate of $10.00 is charged for shipping for goods purchased under $150.00. Generally if you reside within Melbourne Metropolitan area to you should expect your goods within 48 hours and 2-5 business days for regional or remote areas.